tykhr

Privacy Policy (the "Privacy Policy")

Last updated on: October 20, 2020

Tykhr.com ("Tykhr", "tykhr.com", "Website", "Site") is owned and operated by Black Arrow, Inc., including any of its current and future subsidiaries ("Tykhr", "we", "us", "our").

Tykhr is committed to protecting your privacy in accordance with the law. This Privacy Policy explains what information we collect about users of the tykhr.com Website, and all its subdomains (*.tykhr.com), and how we will use it on websites and mobile applications in connection with the services that we provide (the "Services"). For more information about our Services, please see https://tykhr.com.

Tykhr may collect and use certain personally identifiable information which means any information about an individual from which that person can be identified ("PII", "Personally Identifiable Information"). This information is collected when you use the Services or the Website.

Tykhr takes reasonable measures to safeguard the confidentiality of your PII. We use encryption (such as SSL) to further protect the information as it travels across the internet. However, it is important to be aware that the transmission of information via the internet and mobile platforms is not completely secure and that there is no such thing as "perfect internet security". In these circumstances we cannot guarantee the security of your PII while or in connection with the use of the Services or the Website.

The Website and Services are for use only by persons who are at least 18 years of age, or any higher age of majority as may be applicable in the jurisdiction in which you are a resident, or if you are using the Services or Website on behalf of an organization, in which that organization is based.

This Privacy Policy is an integral part of the terms of use that are readily available on our Website at (the "Terms of Use"). The terms and conditions set out in the Terms of Use shall apply to this Privacy Policy as if fully set forth herein.

What information do we collect?

If you have chosen to share it with us, we will collect Personally Identifiable Information (including name, address, telephone number and email) to contact you in reply to your message or to send you our newsletter. If you have entered your email address to leave a comment on the blog or sign up for our community forum, it will be used to identify your comment or forum posts. We may also use the information to communicate with you on any matter relating to the provision of the Services in general. We do not share your personal information or email address with third parties. Just like you, we hate spam. You may opt-out of our non-transactional emails at any time by updating your account preferences.

Cookies

The Website uses "cookies" (small pieces of information stored on your computer's hard drive by your browser) which enable us to personalise your use of the Website and Services. We also collect cookies on our site for performance related tasks. We collect information to analyse the performance of our Website and Services and how different parts of our Website are used. To do this, we use services including, but not limited to, Google Analytics, HotJar, and FullStory ("Providers"). These Providers stores anonymized information about how users get to our sites and from which device types, how content is being used whilst on the site and how long users spend on our site. These Providers also provide information on interests and demographics of our visitors. The information is collected using a tag placed on our websites and does not relate to any personally identifiable information being collected. Tykhr has agreed to retain the information collected using these Providers indefinitely in order to allow us to analyse trends in our website usage over time. This information is anonymous and does not include any Personally Identifiable Information. You also have the option to opt-out of these cookies by clicking here. However, you should note that opting out of some of these cookies may have an effect on your browsing experience.

Web Beacons

Our Websites and Services, including HTML emails ("Emails"), may contain a small snippet of code called a Web Beacon. In their simplest form, web beacons allow a website to transfer or collect information through a graphic image request. Websites may use web beacons and cookies for many purposes, including site usage analytics, advertising auditing and reporting, and content and advertising personalisation. Tykhr may collect information through Web Beacons about advertising campaign performance, Email interaction, and Website usage statistics. This may include your IP address and the date and time that you opened or interacted with Emails. We may also use web beacons to "tag" visitors and Users of our Website and Services in order to target them with ads for Tykhr at a later date. Type of Personally Identifiable Information that may be collected. When you create an account with Tykhr, we will gather Personally Identifiable

Information that includes:

Identity and Contact Data such as first name, last name or similar identifier, title, occupation, date of birth, gender, email address, mailing address, telephone numbers and social media links. Technical data, financial data, transaction data and usage data including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plugin types and versions, operating system and platform and other technology on the devices you use to access the Website, information on how you use the Website and the Services, information about brokerage accounts, trading activity, details of credit cards and other payment mechanisms, details of payments made to or by Tykhr and other details of products and Services purchased from Tykhr. Account data includes your username, password, purchases or orders made by you, your interests, preferences, algorithm code, backtests, code activity, feedback and survey responses. Marketing and communications data includes your preferences in receiving marketing from us and our third parties and your communication preferences. Information you provide to us: We collect information you directly give us on the Services in various ways, including, but without limitation, when you register for an account or purchase Services, when you use the Services to upload, share, or communicate any information, as well as when you approach us to request customer support or to receive feedback from us. Information we get from others: We may get information about you from other sources, such as social-media properties, and other users of the Services. Payment information: We use Stripe as a payment processor – so we do not store payment information on our servers. Stripe's privacy policy can be found here at https://stripe.com/en-us/privacy.

Information automatically collected:

Additional Personally Identifiable Information may be collected automatically through your use of the Website and Services. This includes information concerning usage-related information generated from your visit to the Site, including traffic data, logs, pages you visit, your device's device identifier, mobile network, browser information, operating system, IP address, cookie information, the type of device that you use to access the Services, and any other communication data arising from your access and use of the Services, the characteristics of your usage including number and frequency of visits and geographical location.

Use of Personally Identifiable Information

Tykhr uses the Personally Identifiable Information that it collects in the following ways: To provide, operate, maintain, improve, and promote the Services To inform you about our products and Services including promotions, events, and other news about our Website and Services. To process, verify, and complete transactions, and to send you related information, to enable you to access our Services including uploading, downloading, collaborating and sharing content with other users or third parties and to communicate with us, to build a user database, to respond to your comments, questions, and requests, and to provide customer service and support. To monitor and analyse trends, usage, and activities in connection with the Services. For marketing, advertising, administrative, analytical, research, optimization, troubleshooting and other purposes. To monitor, investigate, and try to deter fraudulent, unauthorized, or illegal activity. To improve or better customize the Website and the Services provided. For auditing and recordkeeping purposes. In addition, Tykhr may use personally identifiable information as otherwise permitted by law or as we may notify you. We will retain your Personally Identifiable Information for as long as necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements. We will hold Personally Identifiable Information for the period we are required to retain this information by applicable law. In most circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

California privacy rights

The California Civil Code Section 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of Personally Identifiable Information to third parties for their direct marketing purposes. To make such a request, please contact us as per the contact details below.

Users from outside the United States

Please note that the information including Personally Identifiable Information may be transferred to and processed by servers located in the United States. By accessing the Website and using the Services, you acknowledge that you accept the terms and conditions set out in this Privacy Policy and consent to having your data transferred to and processed on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you do not accept this Privacy Policy, please do not use the Services. If you are an EU resident or the General Data Protection Regulation (GDPR) otherwise applies to you, you may have the right to, upon request, receive confirmation from Tykhr as to whether or not it has processed and stored Personally Identifiable Information, and if so, request a copy of the Personally Identifiable Information. You may also request to receive certain information and that certain actions be taken, including the following: the categories of PII concerned the purposes of the storage and processing of PII the recipients to whom the PII have been or will be disclosed and where they are located the period of time the PII will be stored, or the criteria used to determine that period the existence of the right to request from Tykhr rectification or erasure of PII or restriction of processing of PII or to object to such processing the existence of profiling and automated decision-making, including meaningful information about the logic involved and you you may object to decisions being taken by automated means which produce legal effects concerning you or significantly affect you you may object to processing of your PII by us for direct marketing purposes and in certain situations to our continued processing of your PII you may request the transfer of your PII to another party.